Cancellation and Refund Policy

 

Subscription Cancellation
 

Users may cancel auto-renewal (if enabled) at any time through their account settings.
Cancellation will take effect at the end of the current billing cycle.

Refund Policy

• Subscription fees once paid are generally non-refundable.
• Refunds will be considered only in the following cases:
• Duplicate payment
• Technical error resulting in failed access despite successful payment
• Payment deducted but subscription not activated
• Approved refunds will be processed within 7–10 working days to the original payment method.

 

Non-Refundable Situations

Refunds will not be issued for:

• Partial usage of subscription period
• Change of mind after purchase
• Failure to access due to user-side technical issues

 

Contact for Refund Requests

Users may write to:
Email: cubr@christuniversity.in 
Subject Line: Subscription Refund Request
Required Details: Name, registered email, transaction ID, reason for request